FAQ

Frequently Asked Questions

  • How can I pay the payment? You have several options, you can do it by Klarna, by Visa and Master card or even by Paypal. There is even possible to pay the payment through your banking. For more information please do not hesitate to contact us via e-mail: info@kewsan.com or Whatsup number: 0723706322
  • How can I find the bank account in Sweden? Our bank account is : Bankgiro 510-6869, if you need more information about how to pay you can contact  info@kewsan.com or Whatsup number: 0723706322.
  • How long does it take to get the product? It depends on the country of customers. However it takes max three days from order day for customers inside Sweden. For other countries takes between 3 up to 5 work days depends on the country.
  • Where can I write down the product size? when you select your product, there is several tabs you can write down weight, length and size. This is only when you order a ready dress, for textile you only need how many centimeter of the textile to be ordered.
  • Can I return back the product if I change my mind? Yes! You have 24 hours in a case that you change your mind, It counts from the the time you get the product. However you need to return it back as the same as you have received it. As soon as we get the product back, we will return the money back to your account, however you are responsible for shipping.