Widerrufsrecht

Kurdish Dress Returen Policy for EU and Out of EU customes:

All our Kurdish Dress ready made and we have all sizes in our warehouse. That’s why our delivery takes inside Sweden just 2 to 3 days and outside of Sweden from 4 to 10 days.

You fill your size ( XS. S- M-L XL) your length and weight , there is also place for write us more information if you want to send us and share with us more information about your order. When we recive your sizes and these 3 measures so  we will send your dress in your size. In some cases maybe we need some extra measures , in this case we will contact byou to give you best dress as good as possible. 

You have just 24 hours to infrom us when you reccive your order.  If ypu don’t want the dress. You have right to send us back in this adress max after 24 hours. You can have the dress max 24 hours and if you dont want the dress , you need to send contact us why you send back the dress and post the dress max 24 hours.  Becuse of all hygein and customers respect so we have short retuern back policy  and customer need to pay freight also. 

Please Note! Customes out of EU don’t have returen or change right, becouse of tull costs and tull declaration processes. 

Return Adress:

Kewsan Textile and more 

Ringvägen 6

235 93

Vellinge

Sweden 

mobil nummber: +46723706322

E-Post: info@kewsan.com

Order
Once you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, billing and delivery address.
If there is an error in the order confirmation, you should immediately contact us by e-mail to info@kewsan.com.

 

Delivery
Our normal delivery times are 2-4 days inside sweden . Out of Sweden 5 to 10 days. Note! Orders placed on weekends will be sent on the monday at the earliest.
Should delays in delivery occur (without us notifying you of longer delivery times), please contact us by email address: info@kewsan.com.

 

Packages not collected
Unclaimed packages are not covered by the right of withdrawal under the Distance and Home Sales Act. Packages that have not been picked up or received will charge a fee of SEK 250 including VAT, this corresponds to the costs it caused us to send out the package and received it in return. It will be cheaper for you if you pick up your package and then send it back to us than it is returned because it has not been picked up.

 

Rates

 

All prices in the store are quoted in SEK and all prices are inclusive of 25% VAT.
We reserve the right to change prices due to a change in prices from the supplier, misprint in the price list and errors in prices due to incorrect information and reserve the right to adjust the price.

 

Samples
Each customer can order up to 10 fabric samples for free per order.
For each additional fabric sample ordered, 10 SEK will be charged.
For orders containing only fabric samples, we charge 69 SEK for shipping.

 

With the order you will receive the fabric samples and a gift card for the same amount of 30 SEK.
Withdrawal

 

When purchasing goods on the website, you as a customer have a statutory 14 day right of withdrawal that applies from the time you have received an item that you have ordered.

 

5.1 When using your right of withdrawal:

 

 The message should be sent to us info@kewsan.com. Your message should make your name, address, e-mail address, order number and the items to which the return is valid.
You should return the products to us immediately and at the latest within 48 hourse  of the withdrawal notice.
You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be shipped well packaged and in original packaging.
On the refund amount, we reserve the right to deduct a sum corresponding to the depreciation compared to the original value of the item in case of used or damaged product.

 

5.2 The right of withdrawal does not apply to:

 

Products which have been sealed (sealed) for health or hygiene reasons and where the seal (seal) has been broken by you.
Custom made product, which has been tailored specifically for you or has a clear personal touch to your wishes.
The right of withdrawal/exchange does not apply to custom-made products or metrics.

 

BEFORE CUTTING
Always make sure that the fabric is perfect, BEFORE cutting. Fabric that you have cut in is not taken in return.
However, fabric is a living material that can change due to temperature and humidity m.m. Therefore, we accept a difference of 0.5% on the customer’s specified measurements.
We recommend that you wash the fabric before use due to shrinkage and excess paint.
Add-on orders and changes can only be made by phone on the same day (weekdays only) as the order is registered. Change the details of the sent package: Once the order is sent, we cannot make any changes to the name, address or time.

 

For more on the statutory right of withdrawal, see här.

 

Product presentation
Kewsan Textile and more has done everything we can to reproduce all colors and images correctly on our website. However, we cannot guarantee that the actual item will have exactly the color and appearance that you perceive on your screen. This is due to color features as well as the display on your computer, we cannot be responsible for the color reproduction on your computer screen.
Color anomalies can occur, as everyone has different display settings, it is difficult to reproduce the exact color of the internet. If you feel unsure, we recommend that you order samples.